The Motivation to Grow in a Northwell Career: Meet Senior Medical Assistant Samara Robb
“I know my future at Northwell is bright.” That’s a common view shared by Samara Robb, senior medical assistant at Northwell Health Physician Partners Internal Medicine of Woodbury, Long Island, who sees endless career opportunities ahead of her.
Samara’s optimism is fueled by her experiences at Northwell, starting with the support she receives to tackle any challenge. “It feels good to know I can reach out to leadership for guidance in areas where I lack the knowledge,” she explains.
Feeling valued plays another important part. For example, Samara has seen her feedback for a pilot program — both pro and con — considered and implemented by leadership. The level of respect between leadership and her team has inspired her to become a leader herself, by returning to school for a bachelor’s degree in healthcare administration for leadership from Capella University. Northwell’s support extends to this effort as well: “Northwell’s tuition reimbursement program has been a great help,” Samara says. “It eases the financial burden.”
Samara embodies the Northwell core value of being Truly Ambitious as she pursues her dreams while taking care of patients, assisting physicians and training other medical assistants—highlighted by the relationships she builds with the patients she encounters. “Each day is another opportunity to put a smile on a patient’s face,” she says. “Whether it’s with a compliment or just a helping hand, it makes my day better knowing that I was able to help.”
That passion to help and support is integral to Northwell’s culture. Samara recalls a personal life challenge in which she had to miss work because of her grandfather’s passing. “Upon my return, my station was beautifully decorated with ‘I miss you’ and ‘We’re so happy you’re back’ messages,” she says. “It made me feel really appreciated and loved.”
Ask Samara for one (of many) reasons why she loves working at Northwell — and what makes Northwell a Fortune 100 Best Companies to Work For — and she’ll say, “Respect. Knowing you are respected by your employer motivates employees.”
At Northwell, all employees are encouraged to pursue what growth means to them. With benefits including tuition reimbursement, learning opportunities through Northwell’s Center for Learning and Innovation (CLI), and a positive Culture of C.A.R.E., the support for growth is everywhere.
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