Open MenuHide Menu
  • Test Facebook
  • Test Linkedin
  • Test Youtube
  • Test Instagram
  • Check application
  • Search jobs
  • Job alert sign-up
    • Upcoming events
  • Job cart
search icon
Northwell Careers
  • Search jobs
  • About us
    • Our culture
    • Benefits
    • Career Experience
    • Alumni Network
    • Locations
  • Career specialties
    • Advanced Clinical Provider
    • Cancer
    • Clinical Care
    • Culinary
    • Executives
    • Home Health Aides
    • Information Technology
    • Laboratory
    • Nursing
      • Externships, Fellowships and Nurse Residency Programs
      • Perioperative – Pre-Surgical, OR, PACU, Endoscopy
    • Physicians
    • Professional / Technical / Support
    • Research
  • Temp jobs
  • Students
  • Veterans
  • Inclusion and Belonging
  • Careers blog
  • Sign In
  • Create a Talent Profile
Archive for year: 2025
You are here: Home / career-blog / 2025

« Return to Blog

From a medical assistant or secretary to manager of operations, discover an extraordinary career path at Northwell Health

Jan 02, 2025/in Career Paths /by ezumbach
From a medical assistant or secretary to manager of operations, discover an extraordinary career path at Northwell Health

From a medical assistant or secretary to manager of operations, discover an extraordinary career path at Northwell Health


Are you looking to grow into a career in operations at Northwell? Our team members can advance their careers in clinical and non-clinical roles through various personal and professional resources and development programs. This includes continuing educational opportunities through our Center for Learning and Innovation (CLI), mentorships, Business Employee Resource Groups (BERGs), tuition reimbursement and more. Below, you can explore one of the many ways you can grow your career from a medical assistant or secretary to a patient account representative to a supervisor of patient account services to manager of operations. For the complete job profiles of each role, we invite you to visit NorthwellCareers.com or click the link below to get started on this career journey as a medical secretary and discover a career well cared for as part of our Northwell team today.

View our available medical assistant and secretary roles today.
 Medical Secretary

Medical secretaries perform diversified secretarial duties supporting management and physicians in the office or hospital. They may also perform diversified secretarial duties including scheduling appointments, recordkeeping, file and office inventory maintenance and perform related duties, as required.

  • Requires high school diploma or equivalent.
  • Requires prior clerical experience.
  • Ability to communicate effectively.

Medical Assistant

Medical assistants administer para-professional nursing care. Their duties include, but are not limited to, preparing patients for the physician and administering and recording laboratory tests. They may also assist in coordinating patient needs including preparation and organization of patient clinic charts.

  • Requires a high school diploma or equivalent.
  • Requires successful completion of a six (6) month to one (1) year course in medical assisting at an accredited school.
  • Requires successful completion of one of the following:
    • Medical assistant training program with certificate.
    • One (1) to three (3) years of experience as a medical assistant, emergency medical technician or certified nursing attendant with certificate).
    • Northwell Health medical assistant training program.
  • Requires data entry skills (80 keystrokes per minute).
  • Prior experience and demonstrated competence as a medical assistant is preferred.
  • Ability to communicate effectively.

As you move along your career path from a medical secretary or medical assistant to a patient account representative, you can pursue a relevant degree by utilizing Northwell’s tuition reimbursement program. Your background as a medical secretary or assistant will provide a great foundation for this role and also  allow you to broaden your skills while continuing your education.

Patient Account Representative

Patient account representatives assist in monitoring the activities and performance of physician practices to ensure that billing-related functions are performed in an efficient manner consistent with department policies and procedures.

  • Requires high school diploma or equivalent.
  • Requires one (1) to three (3) years of relevant experience.

While transitioning from a patient account representative into a supervisor of patient account services, you will continue your education toward a relevant degree. This will allow you to continue advancing your education while also gaining experience in leadership.

Supervisor, Patient Account Services

Supervisors in patient account services monitor the billing team and daily operations of various health system sites to ensure that billing related functions are performed in an efficient manner consistent with department policies and procedures.

  • Requires an associate’s degree or equivalent combination of education and related experience.
  • Requires four (4) to six (6) years of relevant experience and up to two (2) years of leadership or management experience.

As you continue your career journey from supervisor of patient account services into a manager of operations, you will continue your education toward a bachelor’s degree. You may also participate in mentorship and management training programs. This will allow you to experience a variety of specialized learning and engagement activities in healthcare administration and operations management.

Manager, Operations

Manager of operations manage the daily administrative operations of a multi-physician, single or multiple practices, for a division or program. They also coordinate administrative functions, plan and support development of the site or joint division programs and all related areas. These leaders also manage all personnel and maintain accurate and current files on all department budgets, capital equipment requests and programs related to operational issues.

  • Requires bachelor’s degree or equivalent combination of education and related experience.
  • Requires six (6) to eight (8) years of relevant experience and two (2) to five (5) years of leadership and management experience.

Share this entry

  • Share on Facebook
  • Share on Twitter
  • Share on Linkedin
  • Share by Mail

Subscribe to our blogs

Stay up to date with stories you want to know more about right to your email inbox.


Newsletter


Subscribe to our blogs

Stay up to date with stories you want to know more about right to your email inbox.


Newsletter


Search Jobs
Begin typing to find suggestions.
Start typing a location to get suggestions, then press the down arrow to select one.*Please select location from the dropdown

Recent Posts

  • From clinical sciences to finance, a rewarding career across professions
  • Discover Farhana’s career journey as a senior specialty pharmacist at Northwell Health’s Vivo Health Pharmacy
  • From an associate maintenance mechanic, to maintenance mechanic, to HVAC mechanic, to supervisor of facilities management, discover a rewarding career path in facilities and support services at Northwell Health.
  • A career driven by continuous learning in retail pharmacy
  • Your Hospitality Career Starts Here at Northwell

Categories

  • Academia and Research
  • Administrative Support
  • Advance Clinical Providers
  • Business
  • Career Advice
  • Career Paths
  • Clinical Care
  • Clinical Laboratory Science
  • Clinical Support
  • Culinary and Hospitality
  • Culture
  • EVS
  • Featured Articles
  • General Management
  • Human Resources
  • Imaging
  • Inclusion and Belonging
  • Information Technology
  • Mentorship
  • Nursing
  • Operations
  • Patient and Customer Experience
  • Pharmacy
  • Rehabilitation Services
  • Revenue Cycle
  • Social Services
  • Students and Internships
  • Veterans
  • Wellness & Benefits

Archives

  • October 2025
  • September 2025
  • August 2025
  • July 2025
  • June 2025
  • May 2025
  • April 2025
  • March 2025
  • February 2025
  • January 2025
  • December 2024
  • November 2024
  • October 2024
  • September 2024
  • August 2024
  • July 2024
  • June 2024
  • May 2024
  • April 2024
  • March 2024
  • February 2024
  • January 2024
  • December 2023
  • November 2023
  • October 2023
  • September 2023
  • August 2023
  • July 2023
  • June 2023
  • May 2023
  • April 2023
  • March 2023
  • February 2023
  • January 2023
  • December 2022
  • November 2022
  • October 2022
  • September 2022
  • August 2022
  • July 2022
  • June 2022
  • May 2022
  • April 2022
  • March 2022
  • February 2022
  • January 2022
  • December 2021
  • November 2021
  • October 2021
  • September 2021
  • August 2021
  • July 2021
  • June 2021
  • May 2021
  • April 2021
  • March 2021
  • February 2021
  • January 2021
  • December 2020
  • November 2020
  • October 2020
  • September 2020
  • August 2020
  • July 2020
  • June 2020
  • May 2020
  • April 2020
  • March 2020
  • February 2020
  • January 2020
  • December 2019
  • November 2019
  • October 2019
  • September 2019
  • August 2019
  • July 2019
  • June 2019
  • May 2019
  • April 2019
  • March 2019
  • February 2019
  • January 2019

Archives

  • October 2025
  • September 2025
  • August 2025
  • July 2025
  • June 2025
  • May 2025
  • April 2025
  • March 2025
  • February 2025
  • January 2025
  • December 2024
  • November 2024
  • October 2024
  • September 2024
  • August 2024
  • July 2024
  • June 2024
  • May 2024
  • April 2024
  • March 2024
  • February 2024
  • January 2024
  • December 2023
  • November 2023
  • October 2023
  • September 2023
  • August 2023
  • July 2023
  • June 2023
  • May 2023
  • April 2023
  • March 2023
  • February 2023
  • January 2023
  • December 2022
  • November 2022
  • October 2022
  • September 2022
  • August 2022
  • July 2022
  • June 2022
  • May 2022
  • April 2022
  • March 2022
  • February 2022
  • January 2022
  • December 2021
  • November 2021
  • October 2021
  • September 2021
  • August 2021
  • July 2021
  • June 2021
  • May 2021
  • April 2021
  • March 2021
  • February 2021
  • January 2021
  • December 2020
  • November 2020
  • October 2020
  • September 2020
  • August 2020
  • July 2020
  • June 2020
  • May 2020
  • April 2020
  • March 2020
  • February 2020
  • January 2020
  • December 2019
  • November 2019
  • October 2019
  • September 2019
  • August 2019
  • July 2019
  • June 2019
  • May 2019
  • April 2019
  • March 2019
  • February 2019
  • January 2019
Page 2 of 212
Relevant Jobs
Senior Patient & Customer Experience Assistant
Supervisor, Clinical Laboratory Operations
Nurse Assistant
Radiologic Technologist: X-ray - Flexstaff
Nurse Assistant

Sign up for our blog

Recent Posts

  • From clinical sciences to finance, a rewarding career across professions
  • Discover Farhana’s career journey as a senior specialty pharmacist at Northwell Health’s Vivo Health Pharmacy
  • From an associate maintenance mechanic, to maintenance mechanic, to HVAC mechanic, to supervisor of facilities management, discover a rewarding career path in facilities and support services at Northwell Health.
  • A career driven by continuous learning in retail pharmacy
  • Your Hospitality Career Starts Here at Northwell

Archives

  • October 2025
  • September 2025
  • August 2025
  • July 2025
  • June 2025
  • May 2025
  • April 2025
  • March 2025
  • February 2025
  • January 2025
  • December 2024
  • November 2024
  • October 2024
  • September 2024
  • August 2024
  • July 2024
  • June 2024
  • May 2024
  • April 2024
  • March 2024
  • February 2024
  • January 2024
  • December 2023
  • November 2023
  • October 2023
  • September 2023
  • August 2023
  • July 2023
  • June 2023
  • May 2023
  • April 2023
  • March 2023
  • February 2023
  • January 2023
  • December 2022
  • November 2022
  • October 2022
  • September 2022
  • August 2022
  • July 2022
  • June 2022
  • May 2022
  • April 2022
  • March 2022
  • February 2022
  • January 2022
  • December 2021
  • November 2021
  • October 2021
  • September 2021
  • August 2021
  • July 2021
  • June 2021
  • May 2021
  • April 2021
  • March 2021
  • February 2021
  • January 2021
  • December 2020
  • November 2020
  • October 2020
  • September 2020
  • August 2020
  • July 2020
  • June 2020
  • May 2020
  • April 2020
  • March 2020
  • February 2020
  • January 2020
  • December 2019
  • November 2019
  • October 2019
  • September 2019
  • August 2019
  • July 2019
  • June 2019
  • May 2019
  • April 2019
  • March 2019
  • February 2019
  • January 2019

Categories

  • Academia and Research
  • Administrative Support
  • Advance Clinical Providers
  • Business
  • Career Advice
  • Career Paths
  • Clinical Care
  • Clinical Laboratory Science
  • Clinical Support
  • Culinary and Hospitality
  • Culture
  • EVS
  • Featured Articles
  • General Management
  • Human Resources
  • Imaging
  • Inclusion and Belonging
  • Information Technology
  • Mentorship
  • Nursing
  • Operations
  • Patient and Customer Experience
  • Pharmacy
  • Rehabilitation Services
  • Revenue Cycle
  • Social Services
  • Students and Internships
  • Veterans
  • Wellness & Benefits
Relevant Jobs
Senior Patient & Customer Experience Assistant
Supervisor, Clinical Laboratory Operations
Nurse Assistant
Radiologic Technologist: X-ray - Flexstaff
Nurse Assistant
Contact us
If you are an individual with a disability requesting an accommodation for the application process, please click the contact us link above to request assistance.

Learn more about our hiring experience.
Read answers to common questions about the application process.
© 2021 - Northwell Health
It is Northwell Health’s policy to provide equal employment opportunity and treat all applicants and employees equally regardless of age, race, creed/religion, color, national origin, immigration status, or citizenship status, military or veteran status, sexual orientation, sex/gender, gender identity, gender expression, height, weight, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, their or their dependent’s sexual or other reproductive health decisions, or other characteristics protected by applicable law.
Northwell Health reserves the right to amend all terms of employment.
Sign Up for Our Newsletter
  • Northwell team members search and apply here
  • Recruitment Fraud Notice
  • About us
  • Career Specialties
  • Temp jobs
  • Students
  • Veterans
  • Inclusion and Belonging
  • Careers Blog
  • Privacy Policy
Scroll to top