Archive for year: 2024
This year, the theme for Women’s History Month is: Women Who Advocate for Equity, Diversity & Inclusion. We connected with two of our Northwell team members, Celenise and Caitlin, from the Women in Healthcare Business Employee Resource Group (BERG) at Northwell Health, who share their journeys and career experience. Join us as we explore how they utilized Northwell’s professional development resources to grow their careers and felt supported along the way.
Celenise M. Mahmood, senior learning and organizational development specialist, revenue cycle
Celenise was drawn to Northwell due to its renowned commitment to delivering high-quality patient care and its innovative approach to healthcare. In her current role, her primary responsibility is to design, implement and evaluate learning and development initiatives tailored specifically to the revenue cycle department. Celenise began her journey at Northwell in 2014 as an administrative support associate and grew within our organization with access to programs such as our BERGs, tuition assistance for continued education, career coaching and mentorship opportunities with seasoned healthcare leaders. In 2016, she transitioned to a financial counselor at Lenox Hill Hospital. Then, she was promoted to senior revenue cycle quality and performance analyst in 2018. Five years later, she was promoted to her current role of senior learning and organizational development specialist.
With over a decade of experience and through her networking connections, Celenise is a true advocate for her BERG members and a co-lead of the Women in Healthcare BERG membership development committee. She shares the importance of Northwell’s BERGs because, “becoming a BERG member has had a significant impact on my career journey at Northwell by providing opportunities for networking, mentorship and career coaching to help further my professional development.”
As a woman of Puerto Rican and Trinidadian heritage, Celenise feels our BERGs, like Women in Healthcare BERG, Hispanic Latino BERG, and African American/Caribbean BERG, reinforce this year’s theme of diversity, inclusion and belonging for Women’s History Month: “They provide a platform to connect and support one another, ultimately contributing to a more equitable and empowered workforce,” she said.
Caitlin Brown, registered nurse, Glen Cove Hospital
Caitlin Brown began her career at Northwell in 2019 as a newly graduated registered nurse at Long Island Jewish Medical Center in the telemetry/medical surgical unit. In 2021, she transitioned to her current role as a registered nurse in the emergency department at Glen Cove Hospital. Northwell has supported Caitlin’s career journey in many ways as she is currently receiving tuition assistance as a graduate student in the Northwell Health Stony Brook University Cohort for her master’s degree in nursing education. She has participated in Northwell’s mentorship program at Glen Cove Hospital both as a mentee and now advocates for her fellow team members as a mentor in that same program. Caitlin is also certified in the trauma nursing core course (TNCC) and achieved level three (the highest level) within the clinical ladder program, now serving as the clinical ladder co-chair at Glen Cove Hospital. “Being a part of Northwell, these opportunities have truly paved the way to support my career goals and professional development,” shared Caitlin.
This year’s theme resonates closely with Caitlin, as an active member of the Women in Healthcare BERG, African American/Caribbean BERG and Glen Cove Hospital’s Equity, Diversity, Inclusion & Belonging Committee. Caitlin shared, “I will always be an advocate in our workplace and community. This year’s theme also aligns with Northwell’s mission and commitment to the Culture of C.A.R.E.”
When asked why Caitlin believes it is so important for Northwell to have BERGs, Caitlin shared, “BERGs are a significant part of being a team member at Northwell. BERGs enable team members to make connections, network and learn from those who share similar interests and backgrounds.”
Northwell’s Women in Healthcare BERG is hosting various celebrations and events during Women’s History Month, including panel discussions featuring influential female leaders in healthcare, fireside chats, networking opportunities, workshops focused on career advancement and empowerment and celebrating the achievements and contributions of outstanding women across Northwell through our Women Who Inspire Awards. At Northwell, we’re proud to showcase the experiences of Northwell team members, like Celenise and Caitlin, who share in our mission to advance equity, diversity and inclusion for all.
Learn more about Northwell’s commitment to equity and inclusion in the workplace.
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Discover a rewarding career as a member of Northwell Health’s advanced clinical provider (ACP) team and join our Truly Compassionate and caring team of neonatal nurse practitioners (NP).
At Northwell, our neonatal NPs provide exceptional care to our smallest patients while pushing the boundaries of healthcare. As a neonatal NP, you will be responsible for multiple steps of our patient’s experience, from admission and assessment, to follow up and evaluation. As a neonatal NP, our team members can grow into a senior neonatal nurse practitioner, and with additional training made possible through Northwell’s various educational opportunities, you have the opportunity to advance your career into a leadership role.
Below, you can learn more about the many ways you can grow in your nurse practitioner career, from neonatal nurse practitioner to manager of advanced clinical providers.
As a neonatal nurse practitioner you are responsible for performing a variety of procedures for patient admission, assessment, diagnosis, treatment, follow-up and outcome evaluation. You will participate in performance improvement, research and educational activities.
Qualifications for a neonatal NP include:
A possible next step in your career journey is a senior neonatal nurse practitioner, who in addition to some of the responsibilities of a neonatal NP, also oversee scheduling, assigns daily duties and provides guidance and direction to advanced clinical providers.
Qualifications for a senior neonatal NP include the same qualifications as above. Additionally, three plus years of technical experience are required.
Next possible step in your career could be a supervisor of advanced clinical providers, which includes supervising and coordinating the team and daily operations. Supervisors are responsible for interpreting, communicating and implementing policies and procedures; while analyzing efficiency, quality of care and compliance. They act as liaison with related departments and keep current with related legislative issues and performs duties of a nurse practitioner, as needed.
Qualifications for a supervisor of advanced clinical providers include the same qualifications as above for a senior neonatal nurse practitioner as well as:
Another way you can grow into leadership is as a manager of advanced clinical providers, who is responsible for managing, planning, organizing and evaluating the team for multiple major services. ACP managers promote service excellence, participate in unit strategic planning and remains current with related academic, hospital, system, state and national clinical issues.
Qualifications for a manager of advanced clinical providers include the same qualifications as a supervisor of advanced clinical providers, as well as requires six to eight years of technical experience and two to five years of leadership / management experience.
Whether you are looking to join our team of neonatal nurse practitioners or want to take the next step in your NP career, Northwell offers resources designed to support you in your career journey. Our nurse practitioners across our health system have access to flexible work hours, advanced clinical training through our Bioskills Training Center, and opportunities for professional growth and development, among other benefits.
For the full job descriptions and salary ranges of each role, we invite you to visit NorthwellCareers.com or click on the link below to discover a career well cared for at Northwell.
As a member of our ACP team, our nurse practitioners are valued and supported to grow within our organization, with access to exceptional leader support and the autonomy to practice to the fullest extent of one’s licensure.
Become a Health Raiser at NorthwellCareers.com or Check out our available nurse practitioner positions.
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Meet Carmen Arana, CT technologist at Northwell Health Reichert Family Imaging in Huntington, NY. During her career journey as an imaging specialist, Carmen has had some unique opportunities to expand her skills in different ways.
She studied Radiologic Technology at Westchester Community College before joining Northwell Health in 2014, and with Northwell’s tuition reimbursement assistance, Carmen continued her education to achieve a Bachelor of Science in 2021 from the CUNY School of Professional Studies.
As a CT technologist, Carmen operates a computed tomography machine to create detailed images of internal organs, bones, soft tissue, and blood vessels. She helps prepare patients for various exams and ensures that the radiologist has all of the clear information needed to make an informed diagnosis. Her responsibilities also include managing the patient flow and assisting the x-ray department, when needed.
Carmen knows her role as an imaging specialist at Northwell is meaningful. “I am able to provide a safe and complete diagnostic exam using state-of-the-art technology,” she says. “This encounter alone can have a huge impact on how a patient’s treatment progresses. I enjoy helping patients have the best experience possible and appreciate the thanks I am given in return.”
When a patient sees an imaging specialist, it is often at the start of addressing a health concern. A CT technologist like Carmen will guide a patient through what may feel like an intimidating examination. From collecting and entering health history to analyzing the number of scans required, a CT technologist aims to make the process as smooth as possible for every patient. Careful attention to detail results in reduced time under scanning equipment and more efficient outcomes.
When asked what makes working as a CT technologist at Northwell unique, Carmen says that it’s the different opportunities that team members are given to use and grow their skills. “I had a one-of-a-kind opportunity to work with The Nature Conservancy to scan samples of water from various marshes in our area. It was a project designed to help improve the quality of the water around Long Island. Having the ability to apply my knowledge in an area outside of my direct responsibilities gave me learning experiences I may not have otherwise been able to take advantage of.”
Carmen’s next step in expanding her knowledge is her intention to pursue a Master of Science in Health Informatics.
You too can discover a career well cared for with opportunities to expand in your role at Northwell Health. Apply to become an imaging specialist with us today.
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In honor of Black History Month, we would like to shine a spotlight on some of the remarkable journeys and voices that shape our organization’s dynamic landscape. Meet Christopher Moses, Kiana Turner and Tricia Sinclair, as they share their experiences, insights and reflections on their involvement in our African American/ Caribbean Bridges BERG (Business Employee Resource Group). These individuals not only excel in their respective roles at Northwell, but actively contribute to Northwell’s commitment to diversity, equity and inclusion for all. Join us on this exploration of careers and celebration of our inclusive culture.
Kiana Turner, Supervisor, Talent Acquisition
Motivated by the pandemic’s impact and a desire to contribute to healthcare, Kiana Turner found Northwell’s mission and values aligning with her own goals. Starting as a talent acquisition specialist in April 2022, she swiftly progressed to senior talent acquisition specialist and then became a supervisor in September 2023. Today, Kiana leads a team that recruits clinical and non-clinical team members into our health system for a number of Northwell locations across our health system. With a focus on operational excellence, candidate experience and more, Kiana ensures her team understands the significance of their role and how they can impact lives of patients in our community, by finding more Health Raisers to join our health system.
During Black History Month, Kiana reflects on how she has been empowered to seek more opportunities within Northwell, challenging her to think differently about her impact. “In the BERGs, everyone has a home and a safe place. Since joining the African American Caribbean (AAC) Bridges BERG, my Northwell family has grown even larger and I’m so proud to be a part of it.” Kiana is currently pursuing an MBA with a concentration in Human Resources Management. She not only feels supported by her managers in continuing her education, but she also is supported by Northwell, as she takes advantage of our tuition reimbursement program.
Christopher Moses, EEG Technologist Manager, North Shore University Hospital (NSUH)
As an EEG technologist manager at NSUH, Christopher Moses oversees EEG technicians who provide competency training, on-site assistance, guidance and support across all hospitals and facilities within the service line. His career progression within two years, from EEG supervisor to manager, exemplifies Northwell’s trust in his capabilities. As a leader advocating for greater representation of EEG technologists in neurology, Christopher appreciates Northwell’s support in providing guidance and training opportunities that engage him in career development discussions.
Christopher reflects on the significance of Black History Month and how this year’s theme, “African Americans and the Arts,” makes him feel connected to his personal passion for public speaking. “It’s vital for Northwell to have groups like the AAC BERG as they provide opportunities and raise awareness for underrepresented communities.” Christopher enjoys participating in local events during Black History Month, including one at his hometown fire department. Joining the BERG has allowed him to connect with colleagues, build meaningful relationships, and pursue his passion for public speaking within the organization and in his community.
Tricia Sinclair, LMSW Palliative Care Social Worker, North Shore University Hospital (NSUH)
Starting her Northwell journey in 2019 as a social worker on the stroke unit, Tricia Sinclair transferred to the palliative care unit in 2020, focusing on compassionate patient-centered care — providing psychosocial support and assisting with transition of care for patients in the palliative care unit. As a member of our AAC Bridges BERG, she contributes to addressing health equity and social justice. With over 480 members in the NSUH chapter of the AAC Bridges BERG, Tricia was appointed as BERG Co-Chair in 2021, where she spearheads cultural awareness events, fostering diversity, equity, and inclusion at the hospital for all team members. “Being a BERG member and team player are an important part of my career journey at Northwell,” says Tricia, “it’s allowed me to help shape our hospital’s culture, promoting diversity and inclusion in the workplace.”
Tricia’s dedication to the BERGs is evident in her transformative leadership, achieving significant membership growth and organizing impactful cultural events. Recognized with awards like NSUH Hero and Community Champion, Tricia is a Diversity, Equity, Inclusion, and Belonging champion, fostering positive change within Northwell and the community. During Black History Month, she reflects on progress, unity, and resiliency. “To me, valuing and honoring how black people have given so much to American culture and the world is so important,” shared Tricia. “We’re embracing this year’s theme of African Americans and the Arts in showcasing black artistic contributions and inspiring greatness through BERG events like fireside chats, art exhibitions and more.”
These career journeys and insights showcase the transformative role of our Business Employee Resource Groups (BERGs) in creating a vibrant culture and empowering an environment that celebrates diversity.
Learn more about how Northwell Health promotes diversity in the workplace.
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Take the first step toward a rewarding career in rehabilitation services and join our Truly Compassionate team of physical therapists. At Northwell Health, our physical therapists provide exceptional care to our patients during their recovery journey while having access to professional development resources and programs to help them grow in their career.
Whether you are just starting out as a physical therapy assistant or want to take the next step in your physical therapy career, Northwell offers resources designed to support you in your career journey. Team members across our health system have access to competitive pay and benefits, clinical pathways and opportunities for professional growth across multiple specialties, among other benefits.
Below, you can learn more about one of the many ways you can grow in your physical therapy career, from physical therapist assistant to lead physical therapist. For the complete job profiles of each role, we invite you to visit NorthwellCareers.com or click on the link below to discover a career well cared for at Northwell.
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Celebrating the success and professional development of our team members is something we get excited about at Northwell Health. Our 50+ mentorship programs help prepare our employees for the next step in their career journey through the support and guidance of our seasoned Health Raisers who raise their hands to share knowledge, open doors to their network and provide training experiences. The mentorship program is structured with workshops, a series of check-ins, both virtual and in person, lectures and engaging presentations with guest speakers.
During National Mentoring Month in January, three Northwell team members share their experience being a part of the Northwell Mentorship Experience (NME) program. This mentorship program builds knowledge, fosters connections and lifelong relationships, and develops skills for leaders and team members working toward the next step in their career journey.
Kerlene Richards, DNP RN NE-BC CCRN manager, patient care – Mentor
As the manager of patient care at Long Island Jewish Valley Stream (LIJVS), Kerlene Richards is a nurse leader who builds relationships centered on trust and respect among our patients, their families and our team members. Kerlene found participating in the NME program to be very rewarding and shared, “I was able to share my experiences, offer guidance on various career paths and assist in creating networking experiences to help my mentee fulfill her goals.”
When asked about what kind of impact she hoped to make while participating in the program, Kerlene said, “This experience provided me with a platform to create a positive impact on mentees and our organization by enhancing communication, promoting collaboration among team members and offering a sense of community and support.”
As a Northwell team member for over 14 years, Kerlene believes mentorship and development programs play a crucial role in promoting diversity and inclusion while providing support to underrepresented groups. “These programs foster creativity and innovation where employees can learn from each other. The program is full of workshops and valuable organizational insights which fosters collaboration and cohesion among team members of different cultural backgrounds.”
Kala Melbourne, advisor, human resources fair employment practices – Mentee
Kala Melbourne started her career at Northwell 10 years ago as an on-boarding associate on the talent acquisition team. She moved into an HR compliance specialist role and continued her career journey as a senior HR specialist of Fair Employment Practices and to her role today. Now, Kala helps lead Northwell’s visa support services for prospective candidates, sponsored team members and visiting research scholars/scientists to support the recruitment and retention of top international talent.
As a mentee in the NME program, Kala shared, “The NME program was essential to my continued career development and growth at Northwell. My mentor introduced me to a network of team members that helped expand my organizational knowledge of other areas and functions within Northwell. I now have more confidence to achieve my goals.”
Erick Pajuelo, assistant nurse manager, emergency department – Mentee
As an assistant nurse manager of emergency services at Glen Cove Hospital, Erick Pajuelo’s role is both clinical and administrative. His current responsibilities include scheduling, covering a charge nurse role when present on the unit, facilitating an environment of care and addressing any patient needs. Erick started at Northwell in 2016 as a rehabilitation aide before he became a registered nurse in both telemetry and emergency services. Erick’s career journey continued at Glen Cove Hospital to his promotion and current role as an assistant nurse manager.
Erick became involved in the NME program as a mentee because it is a great opportunity to collaborate with a mentor and evolve in your role. He shared, “I loved being a part of this program because I was able to grow professionally and network with a leader from another Northwell facility. Any opportunity to learn and collaborate with an experienced professional is a privilege and can open up new doors for the most seasoned professionals.”
When asked about what kind of impact he hopes to make while participating in the program, Erick said, “I always hope to learn as much as I can and bring that knowledge back to my unit and leadership team, as well as share new ideas with the emergency department or at a facility level.”
Learn about the many ways Northwell supports the career experience for our team members.
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Thinking about exploring a Truly Ambitious career in clinical care? Northwell has a variety of entry-level clinical care opportunities available to help you get started.
At Northwell, we are committed to ensuring our team members have the best career experience possible and feel empowered to develop and grow within our organization to reach their full potential. As part of this commitment, we offer a career framework with jobs structured into clear career paths, and a GROW model that enables managers and team members to discuss career aspirations openly.
Below, you will find some of the clinical care career opportunities Northwell offers that only require a high school to vocational school or equivalent level diploma, with either a certification and/or training program experience.
Take the first step toward a rewarding career at Northwell Health. Check out our available clinical care positions across our health system.
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Learn more about our hiring experience.
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