Job Description
Our Solution and Engagement Directors partner across the Salesforce Ecosystem. They engage with our Business Relationship Managers to understand the strategic vision of business challenges. They help design the prototype technology components of the future state persona driven experience. Proactive communication strategy with multiple partners to ensure that the desired experience aligns with the native Salesforce technology roadmap. Assists in the development, coordination and administration of strategic initiatives,
partnerships and programs in support of health system goals and network expansion.
Participates in the development and implementation of financial and strategic planning
activities. Works collaboratively with internal stakeholders to identify
partnership opportunities, mutual goals/objectives, and facilitate strategic alliances.
Job Responsibility
- Ability to conduct business partner sessions to understand the persona driven experiences the business wants to enable via technology
- Clearly articulates and documents the experience roadmap relative to the driving technology components
- Assess the native Salesforce technology suite to determine features/capabilities that should be presented for business partner review
- Provide structure to incoming experience request based on strategic plan priorities to ensure timely delivery of experience led technology solutions
- Partners with Salesforce Architecture to keep future state architecture aligned with experience journeys
- Partners with Product Owners to take business partner technology selections into requirements gathering sessions
- Works with Salesforce Agile scrum team to ensure that the desired experience is developed throughout the application lifecycle
Collaborates with senior leadership to identify prospective partners to ensure
health system’s strategic, sustainable growth, through the creation of strategic
alliances with like-minded and culturally aligned providers in key market areas.
• Works collaboratively with internal stakeholders to identify
partnership opportunities, mutual goals/objectives, and strategic alliances.
• Recognizes opportunities to collaborate in the development of innovative
solutions to reduce costs and achieve operational efficiencies.
• Evaluates new initiatives based on their projected impact on
organization operations, financial standing, and market position; recognizes
program expansion opportunities and interfaces with internal stakeholders to
recommend growth initiatives.
• Serves as technical advisor to management as needed; Collaborates with internal stakeholders to organize and analyze information related to business models for new initiatives.
• Provides technical guidance in terms of evaluating the likely financial
impact of proposed new services; works with the leadership to establish
infrastructure, identify resources, setup and operationalize initiatives.
• Assist in identifying strategic partners. Serves as liaison and fosters communication between organizations as applicable.
• Develops and determines priorities, and monitors status of initiatives to ensure
that they are achieving expected goals and objectives; assists in managing
small to medium sized project budgets by providing continued support in preparation and
allocation of funds.
• Assists in implementation of Human Resources plans to achieve strategic
goals and objectives including organizational development, recruiting,
compensation, training and development, and employee engagement and
relations; ensures compliance with federal, state and local laws, regulatory
requirements and Joint Commission standards.
• Performs related duties as required. All responsibilities noted here are
considered essential functions of the job under the Americans with Disabilities
Act. Duties not mentioned here, but considered related are not essential
functions.
Job Qualification
Bachelor’s Degree required, or equivalent combination of education and
related experience.
• 5 – 7 years of relevant experience required, and leadership / management experience preferred.
HIGHLY PREFERRED
- 100 Trailhead Badges within Salesforce Learning
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
The salary range for this position is $121200-$212100/year
Salary ranges shown on third-party job sites may not accurately reflect ranges provided by Northwell Health. Candidates should check Northwell Health Careers for accurate information and discuss salary/hourly details and our comprehensive benefits with a recruiter, if selected for an interview.